To help explain things as clearly as possible in this Shipping, Return & Refund Policy, every time any of these terms are referenced, are strictly defined as:

Thanks for shopping at Dotmox. We appreciate the fact that you like to buy the stuff we build. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and requesting our services.

As with any shopping experience, there are terms and conditions that apply to transactions at Dotmox. We’ll be as brief as our attorneys will allow. The main thing to remember is that by requesting a service at Dotmox , you agree to the terms set forth below along with Policy.

If there’s something wrong with the service you bought, or if you are not happy with it, you have 1 week to issue a refund and return your service.

We at ourselves to serving our customers with the best services. Every single service that you choose is thoroughly inspected with utmost care. We do this to ensure that you fall in love with our services.

Sadly, there are times when we may not have the service(s) that you choose in our list, or may face some issues with our technicians availability. In such cases, we may have to cancel your service. You will be intimated about it in advance so that you don't have to worry unnecessarily about your service.

We will revise your complaint as soon as we receive it and if it follows the guidelines addressed above, we will proceed to issue a refund of your amount. Your refund may take a couple of days to process but you will be notified when you receive your money.

Dotmox is not responsible for return shipping costs. Every shipping has to be paid by the customer, even if the item had free shipping in the first place, the customer has to pay for the shipping in return.

The service will be delivered with minimum of 1 day and maximum of 7 days from the paid order day.

By using our website, registering an account, or requesting a service, you hereby consent to our Shipping, Return & Refund Policy and agree to its terms.

Should we update, amend or make any changes to this document so that they accurately reflect our Service and policies. Unless otherwise required by law, those changes will be prominently posted here. Then, if you continue to use the Service, you will be bound by the updated Shipping, Return & Refund Policy. If you do not want to agree to this or any updated Return & Refund Policy, you can delete your account.

If, for any reason, You are not completely satisfied with any good or service that we provide, don't hesitate to contact us and we will discuss any of the issues you are going through with our service.